Course Content
Work Force Diversity & Cross-Culture Organisational Behaviour
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Unit II: Organizational Behaviour

1. Perception πŸ‘€

Definition:
Perception is the process by which individuals select, organize, and interpret sensory information to form a meaningful understanding of their environment. It involves interpreting the world around us based on our experiences, attitudes, expectations, and other cognitive factors.

Example: Two people may witness the same event but interpret it differently based on their personal biases, past experiences, or expectations.

When you hear a dog barking (stimulus), your perception of the sound might be influenced by your past experiences (e.g., you may perceive it as friendly or threatening).


2. Attitude 😊😑

Definition:
Attitude refers to a person’s settled way of thinking or feeling about someone or something, typically reflected in their behaviour. It is an evaluative judgment about people, objects, or events and can be positive, negative, or neutral.

Attitudes are beliefs, feelings, and action tendencies of individuals toward objects, ideas, and people

Example: An individual may have a positive attitude toward teamwork but a negative attitude toward change in the workplace.


3. Personality πŸ§‘β€πŸ€β€πŸ§‘

Definition:
Personality is the sum total of an individual’s unique psychological characteristics that shape their behaviour, thoughts, and interactions with others. It encompasses consistent patterns of behaviour, thoughts, and emotions that are relatively stable over time.

Example: A person who is extroverted and enjoys socializing has a different personality compared to someone who is introverted and prefers solitude.


4. Values βš–οΈ

Definition:
Values are the fundamental beliefs or principles that guide an individual’s behaviour and decision-making. They represent what is considered important or worthwhile and help shape a person’s attitudes, actions, and lifestyle choices.

Values represents basic convictions that β€˜a specific mode of conduct or end-state of existence is personally or socially preferable to an opposite or converse mode of conduct or end-state of existence’

Example: A person who values honesty will make decisions that prioritize truthfulness, even when it is difficult or uncomfortable.


5. Learning πŸ“š

Definition:
Learning is the process by which individuals acquire new knowledge, skills, attitudes, or behaviours through experience, practice, or education. It involves the modification of existing behaviours or the development of new behaviours in response to various stimuli.

Example: A person learning to play a musical instrument improves their skills through practice and experience.


6. Motivation πŸš€

Definition:
Motivation refers to the internal or external forces that drive an individual to take action toward achieving goals. It is the desire, energy, and enthusiasm that directs behaviour toward a particular objective, such as completing a task or pursuing a goal.

Example: An employee may be motivated by a desire for recognition, salary increases, or personal fulfilment in their work.


Summary of Definitions:

  • Perception πŸ‘€: How we interpret and understand the world around us.

  • Attitude 😊😑: A settled way of thinking or feeling, influencing behaviour.

  • Personality πŸ§‘β€πŸ€β€πŸ§‘: The consistent patterns of thoughts, feelings, and behaviours unique to an individual.

  • Values βš–οΈ: The core principles and beliefs that guide behaviour and decisions.

  • Learning πŸ“š: The process of acquiring new knowledge, skills, or behaviours.

  • Motivation πŸš€: The drive or energy that propels individuals toward achieving specific goals.

These terms are all integral to understanding human behaviour in psychology and organizational behaviour.