Course Content
Data Visualization
0/7
Histogram
Frequency Polygon
Difference Between Histogram and Frequency Polygon
Relative Frequency Distribution
Cumulative Frequency Table
Contingency Table (Cross-Tabulation Table)
Box and Whiskers : IQR
Probability Distributions
Probability Distribution – Binomial, Poisson, Normal, and Exponential
0/5
Normal Distribution
Binomial Distribution
Binomial Distribution
Poisson distribution
Exponential Distribution
Operations Management Basics
0/6
Time Study
Motion Study
EOQ: Economic Order Quantity
EOQ
Process Mapping Symbols
Key Figures in Operations Management
Statistics
0/30
Measures of Central Tendency: Mean, Median & Mode
Standard Deviation
Karl Pearson’s Coefficient of Variation
Correlation Coefficient
Method of Least Square : Regression Analysis
Assumptions Regarding the Error Term in Regression
Regression Coefficient
Relationship Between Correlation Coefficient and Regression Coefficient
Positional Averages (Positional Means)
Mathematical Averages (Mathematical Means)
Mean, Median, Mode, Variance, SD
Hypothesis Testing
Hypothesis Testing
Sampling Methods
Sampling Method
Kaizen
Kaizen
Six Sigma
Types of Statistical Tests
Types of Statistical Tests
Chi-Square Goodness of Fit Test
Which one of the following is correct when a null hypothesis is accepted?
Type I & Type II Errors
Demand Forecasting
Demand Forecasting
Types of Reliability in Research
ISO 9000 Series Standards
Gant Chart
Lean Manufacturing
5S Lean Methodology
Assignment
0/1
Complete Enumeration Method
Transportation
0/5
Tranportation Foundations
LCM: Least Cost Method
North-West Corner Method
VAM: Vogel’s Approximation Method
Transportation Quiz
Queuing
0/3
Queing Theory
Queue Discipline
Queing Theory
Project Management
0/4
PERT: Program Evaluation and Review Technique
CPM: Critical Path Method
PERT VS CPM
Project Management
ERP
0/1
What is ERP (Enterprise Resource Planning)?
Facility Location and Layout
Site Selection and Analysis, Layout Design and Process
0/3
Plant Layout Design
Facility Location and Layout
Line Balancing
Data Collection & Questionnaire Design
0/2
Data Collection Method
Data Collection & Questionnaire Design
Overall Quiz
0/2
Overall Quiz
Question ID
Quality Management
0/1
Inspection Process and Types
Unit VIII: Business Statistics and Operations Management

🌐 What is ISO?

  • ISO stands for International Organization for Standardization.

  • It’s a global, independent, non-governmental body based in Geneva that develops international standards.

  • ISO standards aim to ensure quality, safety, and efficiency across industries and countries.

The ISO 9000 series is a set of international standards for quality management and assurance, designed to help organizations ensure they meet customer and regulatory requirements while continuously improving their processes. Developed by the International Organization for Standardization (ISO), these standards apply to a wide range of industries and focus on quality control, efficiency, and customer satisfaction.

Key Components of the ISO 9000 Series

  1. ISO 9000 – This standard provides the fundamentals and vocabulary for quality management systems (QMS), serving as a guideline for understanding the core principles of the series.

  2. ISO 9001 – The most well-known and widely implemented standard in the series, ISO 9001 sets the requirements for a QMS that organizations must follow to be certified. It focuses on customer satisfaction, continual improvement, and a process-based approach to quality management.

  3. ISO 9004 – Offers guidance on sustaining success in an organization by improving efficiency and performance beyond ISO 9001’s requirements.

  4. ISO 19011 – Provides guidelines for auditing management systems, including conducting internal and external audits to assess compliance with ISO standards.

Advantages of Implementing ISO Standards

Implementing a quality system that conforms to ISO standards (like ISO 9001) offers several significant advantages for organizations across industries. Here are the key benefits:

  1. Improvement in employee involvement
  2. Improvement in house keeping (Organized processes and documentation)
  3. Improvement in customer satisfaction

ISO 9001 certification is often required by clients and business partners as proof that an organization maintains high-quality management practices.

 

🏛️ Bureau of Indian Standards

  1. BIS is the National Standards Body of India, working under the Ministry of Consumer Affairs, Food & Public Distribution.

  2. It is responsible for the development, implementation, and certification of Indian Standards to ensure product quality, safety, and reliability.

  3. BIS also manages ISI certification and other quality marks like Hallmark (for gold).

🔗 Relationship between BIS and ISO:

Aspect Explanation
Membership BIS is a founding member of ISO and represents India in ISO technical committees.
Adoption of ISO Standards BIS often adopts ISO standards and converts them into Indian Standards (IS) with or without modifications.
Certification BIS certification sometimes aligns with ISO standards (e.g., BIS may certify organizations to IS/ISO 9001).
Standards Harmonization BIS works with ISO to harmonize Indian standards with international ones, especially in trade and export-related sectors.

 

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