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Work Force Diversity & Cross-Culture Organisational Behaviour
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Unit II: Organizational Behaviour

Luthans’ Organizational Behavior Modification (O.B. Mod) is a theory of management that emerged in 1970’s. It focuses on improving organizational performance by changing employee behaviors through reinforcement techniques. This approach is based on the principles of operant conditioning, which is the idea that behavior can be shaped through rewards and punishments.


πŸ“ Steps in Luthans’ O.B. Mod Approach:

The O.B. Mod approach includes a five-step process to effectively modify behavior:

πŸ” Identify the Behavior (Step 1)

The first step is to clearly define the behavior that needs to be either encouraged or eliminated. For example, this could be a behavior like improved punctuality, better teamwork, or more proactive communication.

πŸ“ Measure the Behavior (Step 2)

Once identified, the behavior must be measured to understand its current frequency and impact. This allows management to set a baseline to assess whether the intervention is working.

πŸ”Ž Analyze the Antecedents and Consequences (Step 3)

The next step is to analyze the factors that trigger (antecedents) and follow (consequences) the behavior. This helps in understanding why the behavior occurs, and how to shape or influence it.

πŸ”¨ Intervene to Modify the Behavior (Step 4)

Once the analysis is done, interventions are implemented to modify the behavior. Interventions could include introducing rewards for positive behavior, using punishment to deter negative behavior, or eliminating antecedents that lead to undesirable actions.

βœ… Evaluate the Behavior (Step 5)

Finally, after implementing the intervention, it is crucial to evaluate the outcomes. If the behavior has improved, the management can reinforce this progress and continue applying similar techniques for other behaviors. If there’s no change, further analysis and modification of the approach may be necessary.


πŸ’‘ Applications of O.B. Mod:

πŸ“ˆ Performance Management

This approach is often used in performance appraisals and reviews, where managers can reinforce desirable behaviors such as meeting deadlines, improving quality, or collaborating better with teams.

πŸŽ“ Training & Development

By identifying key behaviors that need improvement, organizations can design training programs that specifically aim to change employee behavior in a positive way.

πŸ’Ό Employee Motivation

O.B. Mod provides a clear path for motivating employees by aligning their behaviors with organizational goals. It can help organizations create a productive and engaged workforce.


πŸ“Œ Conclusion:

Luthans’ O.B. Mod is a systematic approach to changing behavior in organizations using reinforcement strategies. It provides a practical method for improving employee performance and ensuring that behaviors are aligned with organizational goals. By focusing on observable and measurable behaviors, O.B. Mod helps create a positive organizational culture where employees are motivated to contribute effectively.